The South African Social Security Agency (SASSA) launched the check SASSA status on WhatsApp in July 2020 after the launch of the SRD SASSA grant to help those who lost their jobs during the COVID-19 epidemic and are not receiving student financial aid (NSFAS) or unemployment insurance (UIF). The SRD (Social Relief of Distress) grant was the term given to this grant, initially giving each authorized beneficiary R350 per month.
The South African government raised the payment amount to R370 in April 2024 to assist individuals in adjusting to inflation. SASSA grant applicants and recipients can conveniently monitor the status of their grant applications and the online payment dates.
Qualifications for the SASSA SRD Application Grant
You must meet the following requirements to be eligible for the SRD R370 grant:
- Must have legitimate documents and be a citizen of South Africa, a registered refugee, or an asylum seeker.
- Must be a resident of South Africa.
- You have to be between the ages of 18 and 60.
- Earnings should be at most R624 each month.
- No other governmental social grants or benefits, including NSFAS and UIF, may be received.
- They should only have enough resources to cover necessities.
- Must be unemployed and have no other sources of income.
- Must not live in housing provided by the state.
- Must have no criminal history.
SASSA Application status check
One way to monitor the application and payment status of SASSA users is to use the SASSA status check. It can be carried out on many platforms and with various techniques. One technique among them is using What’s App to track the status of a SASSA application. Therefore, while you are using all these methods, please ensure that you have the information that follows before verifying your SASSA status:
- Your ID number in South Africa
- The mobile number you provided when applying for SASSA
The goal of the South African government is to make life easier for its residents, refugees, and asylum seekers. For this reason, it allows SASSA grantees to use the widely used messaging service WhatsApp to verify the status of their SASSA applications. Due to that decision, many South Africans who are struggling financially are finding peace of mind. So the steps that need to be followed are given below:
Check SASSA Status on WhatsApp
Herein, you can check the status of your application by messaging SASSA on WhatsApp if you are having trouble accessing the portal. The steps are as follows:
- Initially, include 082 046 8553 as a phone number in the WhatsApp contact list.
- Send “SASSA” to the WhatsApp number after typing it.
- Use the phrase “STATUS” in your response after the response.
- In the chat, you will be prompted for a reference number; respond with “YES” (but only if you possess a reference number).
- You will now be prompted to provide your cellphone number; enter this number (the one you used to register for the SRD grant). Then, enter the reference number you received in the chat window as instructed.
- A notification about your current application status will be sent to you.
Therefore, you may be able to understand how to check the SASSA application status using What’s App from the steps above, but if you’re interested in learning about other techniques as well, let us walk you through each one. Thus, here are a few of them:
Using the official SASSA website to check
You may also visit SASSA’s official website to check your R370 (formerly R350) status. For SRD grant applications & status check findings, it is mainly made. Please do the actions listed below to view the progress of your application on the SASSA website:
- Use the following link to access the official SASSA website: https://srd.sassa.gov.za/sc19/status.
- Once you’re on the page, enter the cell phone number you used to submit the application and your legitimate South African ID number.
- Click the “submit” button after that. The screen will instantly display your current state.
Using the official platform to assess your status immediately is convenient.
Using the Moya App- Data-Free SASSA SRD Status Check
To download the software, you only need an internet connection; no data is involved.
After downloading the Moya app, you can check your status without an internet connection. To check status on Moya App, steps you must take are as follows:
- Get the Moya app from the Play Store. You’ll need an internet connection for this step.
- Once the application has finished downloading, launch it and select the “SASSA GRANT” under the “Discovery” tab.
- Click “Application Status” after choosing “SASSA SRD status” from the menu.
- Click “submit” after entering your ID and mobile number.
Use SMS to check the status of your application.
By doing the following, you can also use SMS to verify the status of your SASSA grant payment:
- On your phone, launch the text messaging app.
- Enter “SASSA [ID Number]” in the message field. Your legitimate South African ID should be your ID number.
- This message should be sent to 082 046 8553.
- A response detailing your present SASSA R370 grant status will be sent to you.
Call the SASSA Helpline, to find out the status of grant payments
You can also check the status of your application/payment by calling the SASSA hotline at 0800 601 011. To verify your identification, the SASSA agent will ask for your South African ID number and the mobile number you used to submit your grant application. After you provide them with the necessary information, they will notify you of the status of your application.
Important Information: You must use your cell phone number to apply for your SASSA grant and contact the helpdesk. They will need to check with you.
Going to the SASSA Office to Update Your Application
You can also visit an SASSA office in person to find out the status of your application. Visit our How to Contact SASSA page to locate the office closest to you.
Before you visit the office, you must bring your South African ID and the phone number you used to submit your SASSA application. An SASSA agent will ask you about these facts to verify your identification. After confirmation, they will notify you of the status of your application.
Approved SASSA Status, No Date of Payment
Now that you know the requirements for checking the status of your application, you should be aware that there are some circumstances in which you will not receive payment even though your application has been approved. What ought to be done in those situations? Therefore, let’s understand the concepts step-by-step to determine:
Verify your banking information again:
Inaccurate banking information can occasionally cause payment delays. You should do the following to verify your financial information:
- Check Your Banking Information Online: To ensure the accuracy of your banking information, sign in to the SASSA portal.
- Updating Your Bank Information: Verify the accuracy of your banking information and make any necessary updates as soon as possible. You can visit the local SASSA office or do it online via the SASSA site. After the corrections are made, your payment date will be sent within seven business days.
- Check With Your Bank: Check with your bank to confirm that your account is operational and eligible for SASSA payments.
SASSA Delays:
To ensure that applicant information is correct & the grant is awarded to the appropriate individual, SASSA performs further verification procedures. Payment deadlines have also been postponed. In this case, you ought to:
- Regularly Visit the SASSA Website: SASSA’s official website provides information on payment dates & verification status. You can access real-time grant status updates by logging in with your ID.
- Be patient: Despite their best efforts, SASSA cannot prevent sporadic procedural delays due to the high volume of applications they receive daily. Please give SASSA time to finish the review; processing applications takes time.
Speak with SASSA:
For additional help, call the SASSA helpdesk after confirming that your banking information is accurate and that the month has gone. You might visit the nearby SASSA office or call the call center at 0800 60 10 11. When reaching out to:
- Maintain Your Documents Ready: Ensure you have all the paperwork you need, including your ID and any letters you may have received from SASSA.
- Give Clear & Concise Details: “For adequate support, communicate your concern to the SASSA expert clearly and concisely.
Important Information: Your actual payment status is reflected in your paycheck status. “Payment pending” indicates that your payment is still being processed. Follow-up is only necessary if the status indicates “paid,” but the money hasn’t arrived yet.
SASSA Application Status Results
Now that you are familiar with the many methods for monitoring the status of your SASSA application, do you know the most likely outcomes when you check it? Thus, let us present to you each of the potential situations individually:
Application Complete:
This indicates you have finished the SRD R370 grant application or reapplication process. It will be checked every month before approval. Although this shows that the grant process is progressing, approval is still pending verification.
Application Approved:
Your SASSA grant application has been approved if you see “Approved Status.” Once the grant is granted, you will receive the funds. You will receive approval notification via letter, email, or SMS. You can receive the funds via cash card, Post Office account, or bank account.
Application Rejected:
This suggests that the candidate did not fulfill the requirements for eligibility. SASSA will explain the decision’s rationale.
Application Status Pending:
When an application status is pending, it indicates that SASSA has received it but needs more time to examine it and confirm your information before approving it. Your status will be revised after they finish their verifications, and you will be notified whether your grant was accepted or denied.
Identification Verification Failed:
This indicates that your identification verification failed. According to SASSA, your information did not match the Department of Home Affairs (DHA) data.
Pending Bank Details:
Although SASSA has received your application or reapplication, you must choose your preferred payment method or supply your financial information. Select your preferred option (bank or cash send) or enter your banking information on the SASSA.
Reapplication Pending:
You must submit a second application for the SASSA R370 grant using the SRD website. Created to respond to COVID-19, the grant grew to assist its underprivileged population. Every individual in need or without a job must reapply for assistance.
Application Cancelled:
Your grant has been revoked. You can use the website to reclaim it.
Payday Null:
Payday null indicates that although your application has been accepted, there isn’t a payment date. You must wait until the due date. If the problem continues, you can find your payment date by calling the SASSA helpdesk.
Self-Exclusion response found:
You have voluntarily chosen not to receive the SASSA funding, as indicated by the self-exclusion response found. SASSA asks if you are employed or make more than R370 a month when you apply. Your status will read “Self-Exclusion Response Found” if you choose “Yes” for any of these questions.
Conclusion
Therefore, the primary goal of the article above was to provide you with all the essential tools for determining the actual status of your application, as well as the What’s App technique for verifying the SASSA grant application status.
Together, we have tried to include all the necessary elements to help one comprehend what each result means and how to move forward after receiving it.
But if you still require help and direction, please contact us.
FAQ’s
Q1. What is the status check for SASSA?
Ans. Checking the status of an SRD R370 grant application online is known as a SASSA status check.
Q2. When will I receive the SRD grant in December 2024?
Ans. Each applicant’s SRD grant payout date is unique. On this website, enter your ID & phone number to view your December 2024 payment date.
Q3. If my SASSA application is rejected, what should I do?
Ans. If your application is rejected, you can file an online appeal on the SASSA DSD website.
Q4. I received approval for my SASSA status; how will I be paid?
Ans: Congratulations on accepting the application! Payments will be deposited into your specified bank account when you submit your SASSA application.